Security & trust

Your money is protected. Here's exactly how.

Pecan operates under Central Bank of Nigeria supervision, deposits are insured by NDIC, and we hold the certifications a bank should hold. Here are the facts.

CBN

CBN-licensed

Pecantrust Microfinance Bank operates under a Central Bank of Nigeria microfinance licence (RC: 1320032). Subject to CBN supervision and reporting.

NDIC

NDIC-insured deposits

Customer deposits at Pecan are insured by the Nigeria Deposit Insurance Corporation up to the statutory limit.

PCI

Verve / PCI DSS

All card transactions on the Verve network are processed under PCI DSS standards. Pecan never stores raw card numbers.

NDPR

NDPR-compliant

We collect only the personal data we need, store it on encrypted servers, and only process it for the purpose disclosed at collection. Full policy on our Privacy Policy page.

Anti-fraud

Four rules that will save you money.

If anything contradicts these rules, it's not Pecan.

  1. 1

    Pecan will never ask for your PIN, BVN, or password by phone, SMS, or email.

    If anyone calling themselves Pecan asks for these, hang up and call us back on the official number below.

  2. 2

    Pecan loans are processed only in the Pecan app or on loans.mypecanbank.com, which you reach from this website.

    If someone offers you a ‘fast Pecan loan’ on WhatsApp via a personal account, it is not us.

  3. 3

    We never charge an upfront fee for a loan.

    If you're asked to pay a ‘processing fee’ before your loan disburses, it is fraud. Hang up and report it.

  4. 4

    Verify the website URL before logging in.

    Always type mypecanbank.com directly. Bookmark it. Don't follow login links from email or social media.

Report fraud

Suspect fraud? Tell us within minutes.

If you suspect a Pecan account has been compromised, or you've been targeted by a scam impersonating Pecan, contact us immediately. We can freeze the account and investigate.

Email antifraud@mypecanbank.com for non-urgent reports.